Low Pay, Weird Hours, Sleezy Sales Tactics, Micromanagement, etc. - Academic Tutor AJ Tutoring Employee Review

2.0
Oct 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Easy to get: If you've graduated from a relatively "prestigious college," you can get a job fairly easily, even if your knowledge of your subject(s) is spotty

Cons

Low Pay: AJ advertises a high hourly tutoring rate (30-40 dollars an hour). This is misleading. Unfortunately, even if you work "full time," you will not get 40 tutoring hours a week. You will hover between 10-25 tutoring hours a week. This dearth in hours is because: 1) kids are out of school only on weekends, weekday afternoons/evenings 2) scheduling sessions back-to-back is nearly impossible, as your kids' schedules will never line up perfectly 3) kids will cancel sessions. Not only will you not tutor 40 hours a week, but there will be some weeks where you will not work at all or very little i.e. summer vacations and other vacations. Ultimately, even the most busy tutors make about 20,000-30,000 a year. Why slave away for the rich families of silicon valley for such little compensation? You can make more working in a public school. I am currently working at a public school in an economically depressed area and privately tutoring on the side at $100/hr (the rate AJ charges its clients), and I feel much more financially secure. Weird Hours: As I mentioned earlier, you can only work on weekends and weekday afternoons/evenings. This weird schedule makes it incredibly hard to hang out with friends and family, make travel plans, etc. Your social and family life will suffer. Sleezy Sales Tactics: Parents pay AJ $100 for regular academic tutoring, but AJ will push you into selling them test prep tutoring at $160, even if their kid doesn't need test prep tutoring. They justify the higher rate for test prep tutoring by saying they have "proprietary AJ materials" for test prep. This is misleading. Most of the time, we first use public SAT practice tests. Even if we get through those public SAT practice tests and start on the AJ materials, the AJ materials often have errors. And even though you are supposed to push these parents HARD on test prep tutoring, you only get a couple dollars more per hour for test prep tutoring. For a couple dollars more per hour, you can be part of the test prep mafia that fuels educational inequality! Micromanagement: You have to meet with your team leader for an hour every week. Not only do you get paid $16 for this hourly meeting, your team leader will go through your student list, asking exactly what you're doing in each session, making sure that you've sold them on test prep. Your team leader will also scrutinize your time sheets to make sure you are not taking too many breaks or spending too much time prepping for students. They think that you should be able to lesson plan for a 1.5 hour session in less than 5 minutes.

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AJ Tutoring Response
6y
Thank you for your feedback, and congratulations on your new teaching job! I’m sorry you didn’t have a great experience working for us, but I’m glad you were able to find a position with a schedule that’s a better fit for you. Since tutoring takes place after school and on weekends, the hours will almost always be non-traditional. However, we try to make the position work for our tutors as best we can, and we strive to be upfront about what that schedule will look like. In responding to your comments, I wanted to clarify a few points you made: While we have developed our own materials for use in tutoring, we see our primary value add being our expert knowledge of the tests, the extensive training we offer tutors to help students develop test-taking skills, and our ability to coach our students to improve their approach to the tests. We’re first and foremost a tutoring company, not a materials producer. We do have our own proprietary materials that we’ve developed in-house, including full workbooks for the SAT and ACT as well as a set of our own practice tests (based on published SATs and ACTs). We always ask our students to take the AJ Tutoring practice tests first, only pivoting to published SATs and ACTs once students have completed all of our tests. We will check in with our tutors to make sure that expectations are clear and they’re primarily using the AJ tests. (And yes - every now and then a typo will show up, but we try to get those corrected asap. We’re very open to tutor feedback!) Part of our role here at AJ Tutoring is to shepherd families through the entire test prep process. A few times a year, we ask tutors to reach out to their families with students who are at a pivotal point in their high school career - often students in their junior year - to discuss testing plans and ensure that they have the support they need. Regardless of whether students actually do test prep with us, we want them to know their options for the SAT, ACT, and subject tests and to have a clear plan outlined. It’s true that this aspect of working at AJ Tutoring may not be for everyone, but we value partnering with our students and their families to reduce the stress associated with creating a testing plan. We’ve found that having proactive conversations is the best way to do that. Lastly - our busiest tutors make well above $20-30k/year. That typically requires the tutor to be willing to work at least one weekend day in addition to several weekday afternoons and evenings. I’m sorry the role wasn’t as consistent for you as you would have hoped. Thanks again for sharing your feedback, and best of luck in your future career!

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Pros

You can make your own schedule

Cons

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4.0
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Recommend
CEO approval
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Pros

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Cons

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