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      AMR

      Part of Global Medical Response

      Engaged Employer

      AMR reviews

      Field Support Tech - Anonymous employee AMR Employee Review

      4.0
      Aug 15, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not your typical IT support role - variety of projects you get your hands on supporting computer aided dispatch. Basically you work 8 full hours a day which includes lunch so in essence you work 7 unless you are required to stay or come in for emergencies.

      Cons

      Supporting tough books can be monotonous and the crews are rough on the them so failed drives are a common occurrence.

      Explore other reviews about AMR

      5.0
      Jun 25, 2026
      Human resource business partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, Work/Life Balance, Potential for growth

      Cons

      24 hour operation. Shifting priorities.

      5.0
      Jun 22, 2026
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      AMR San Mateo is making huge strides in changing the Old Boy culture of EMS. The operation is collaborative, cares for its employees, and acts with accountability.

      Cons

      Although it's much better than it was, AMR San Mateo still deals with staffing issues, primarily for medics, and forced mandation is still in play.

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      AMR Response
      1d
      Thanks so much for the 5-star review—we appreciate you sharing your experience and long-term perspective, and it’s great to hear the positive impact of recent changes in culture and leadership. We also value your feedback on staffing and scheduling, and we’ll share your comments with leadership in the spirit of continuous improvement.
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