This is about the Northeast Division, specifically the Massachusetts. - Field Paramedic AMR Employee Review

2.0
Feb 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Some really great EMTs and Paramedics. Great stepping stone to other services and healthcare positions. You get experience doing EMS if you are in the right garage and service area.

Cons

The great EMTS and Paramedics move on to Fire Departments, Municipal Services and to other healthcare positions(don't blame them). The dumb, unmotivated and slackers stay on protected by a useless union. Poor Management. They are losing service areas and contracts(you reap what you sow). Pay and Benefits. Too much nepotism and cronyism. Keep your mouth shut and don't criticise a coworker because you don't know who is related to who, who is a buddy with someone or simply sleeping with someone. Examples personally witnessed, a male and female crew who happen to be lovers, a scheduler and paramedic both married cheating on their spouses, a dispatcher and paramedic sleeping with each other. Also management and supervisors get their relatives hired. How does this affect the service and morale? Well in the case of the scheduler and paramedic, the paramedic gets to pick and choose his overtime shifts which should be open to everyone else. The dispatcher and paramedic sleeping together, well the dispatcher will screw the other paramedic crews with late calls and long distance transports just so that their paramedic lover gets off on time. Also be very wary of the cliques. Even though this is supposed to be a union shop where seniority should count for bidding on shifts especially during a shift reorganization, there is backroom dealing where the cliques try and skew the bids. Prime example is of course above where the scheduler is sleeping with the paramedic. Scheduler knows what shifts are and her paramedic lover gets inside info to pass on to his buddies. See conflict of interest for definition. AMR has a lot of rules on the books but they don't get enforced. There are employees who smoke in the ambulances, constantly on their cell phones when driving, game the system when taking calls by holding inservice and radio signals and much more... This outfit and unit is a case study on how to not run an ambulance service.....

Explore other reviews about AMR

5.0
Feb 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with AMR for 10+ years and I have to say, it’s an outstanding organization for anyone looking to advance their career in Emergency Medical Services (EMS). One of the standout features is the abundance of career advancement opportunities—they really invest in their team members with comprehensive in-house training programs that help you build skills and certifications at every level. Whether you’re starting out as an EMT or aiming for paramedic roles or even leadership positions, AMR provides clear pathways and support to grow professionally. What I love most is how AMR operates nationwide, giving you flexibility and variety in your work environment. From high-paced urban emergency responses to specialized disaster relief teams, there’s a diverse range of settings to match your interests and skills. This not only keeps the job exciting but also allows for transfers or new challenges without leaving the company. Overall, AMR fosters a supportive culture focused on excellence in patient care and employee development—if you’re passionate about EMS, this is a top-notch place to build a rewarding career! Highly recommend.

Cons

No real cons to speak about.

avatar
AMR Response
4mo
Thanks so much for the 5-star review and for sharing your experience with career pathways, training programs, and the variety of EMS opportunities available across the organization. We appreciate your feedback and encourage you to connect with your HR representative for support as you continue your career with us.
5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

As we continue to strengthen our culture, our Core Behaviors remain the foundation for how we lead, engage, and deliver results across our teams. These behaviors are not just guiding principles—they define the expectations for how we interact with each other, our patients, and our communities every day. At their core, these behaviors drive consistency and alignment across the organization. By prioritizing care, encouraging open communication, seeking to understand, collaborating on solutions, and holding ourselves accountable, we create an environment grounded in trust, respect, and shared responsibility. I am proud to be part of a great organization that exemplifies the core behaviors.

Cons

Success of the Core Behaviors depends on consistent leadership, clear application, and sustained reinforcement over time. This is a challenge that will take time.

avatar
AMR Response
2w
Thank you for the 5‑star review and for your years of dedication! We’re glad to hear how strongly you connect with our Core Behaviors, and we appreciate your insight on the importance of consistent leadership and reinforcement.
See reviews by: Helpful|Rating|Date|All