Great first job - Emergency Medical Technician AMR Employee Review

3.0
Sep 29, 2021
Recommend
CEO approval
Business Outlook

Pros

AMR is a Global company..actually changing its name recently to GMR (Global Medical Response). Almost always Hiring, Often many extra hours available.

Cons

As employees come and go quite often, dont expect management to stand up for you. Its easier to fire ( or temporarily take you off schedule) and hire someone else at a lower pay than to train and keep present employees. Expect to deal with a lot of crap from Hospital staff, patients, nursing homes staff and the public in general. You as a professional are expected to take the crap thrown at you and go about your way..telling management will do you no good as they will either do nothing or say that they will and no do anything. For instance...a patient is to be picked up at Butterfly Nursing facility at 9 for a 9:30 appointment...the patient is not ready..you advise the staff, they moan and groan and take their time or give you attitude. Now you arrive late at the appointment to take more crap from the office staff. Happens daily but you have to take it. Most of what AMR does is patient transport to and from appointments or discharges from a Hospital to a facility. If you get on a 9-11 crew it is not as bad. .but these crews are usually harder to get unto and reserved for personnel that have been with AMR for a while.

Explore other reviews about AMR

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Career growth opportunities, supportive coworkers, opportunities to learn and develop, ability to advance if you stay engaged and work hard

Cons

Healthcare/EMS can be demanding, long hours at times, stressful days, and workload can be heavy depending on staffing and operations. These things aren’t specific to AMR, that’s our industry in general.

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AMR Response
3w
Thank you for the 5‑star review! We’re glad to hear you’ve found strong growth opportunities, supportive coworkers, and room to develop. We also recognize the challenges that come with the demands of EMS, and we appreciate your commitment through it all. Your advice on continued investment and open communication is valued and will be shared.
5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AMR San Mateo is making huge strides in changing the Old Boy culture of EMS. The operation is collaborative, cares for its employees, and acts with accountability.

Cons

Although it's much better than it was, AMR San Mateo still deals with staffing issues, primarily for medics, and forced mandation is still in play.

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