Great company - Member Experience Manager ARCHWELL HEALTH Employee Review

5.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Great company with a great culture. Leadership is amazing!

Cons

Training process could be improved

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ARCHWELL HEALTH Response
2y
Thank you for your positive feedback and for taking time to write this review. We are glad you have appreciated the care we provide our colleagues. Your feedback will help us as we continue to advance. Thank you - ArchWell Health HR Team.

Explore other reviews about ARCHWELL HEALTH

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment. Collaborative and growing startup environment.

Cons

Tons of change happening at the same time.

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission is meaningful and the patient population is rewarding. There are also some really great people who genuinely care about the work.

Cons

There’s definitely favoritism and a level of toxicity, especially when you first start. It’s not the most welcoming environment, and at times it can feel cliquey, which makes it harder to feel included and supported. It can come across as competitive in a negative way instead of team-focused. You’re often held accountable for things that happened before you even joined the company. If you take over a practice with an already struggling culture, there’s an expectation to fix everything quickly, which just isn’t realistic. As someone with management experience, it takes time to observe, understand the team, and build trust before making meaningful changes. On top of that, training takes about a month, so by the time you’re actually ready to fully step in, expectations are already high and there’s pressure to perform immediately. It can feel like you’re set up to fall behind. There’s also a strong focus on metrics without always having the staffing or support needed to meet them, which adds to the overall stress and burnout.

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