Making positive changes - Operations Team Member Ability Network Employee Review

4.0
Aug 3, 2016
Recommend
CEO approval
Business Outlook

Pros

New CEO is sincere in desire to ensure that customer and employee satisfaction are of critical importance within the organization. Recent restructure of leadership within operations is allowing for better focus on 'the right things' and company is beginning to figure out how to 'settle in' to explosive growth. Lots of opportunity to have an impact if you are solution oriented (more than just a complainer). People are smart and really great to work with every day. Most employees seem to truly want to help make the organization stronger. Operations management is working to find ways to continue to improve the work environment. Good to see these changes are more than just lip service and are coming to fruition.

Cons

Lots of change, which is really hard for some people. The organization is working to go through some changes in culture under the new CEO (previous CEO was ONLY interested in sales - not the people) and, while I think the operations leadership understands and supports the new thought process, I'm not sure other leaders (who aren't customer-facing) are as clear on the new direction.

Explore other reviews about Ability Network

5.0
Jan 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great workplace, free food in the break room, friendly people.

Cons

You'll likely work in a cubicle farm.

5.0
Oct 11, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful environment to work in. Great downtown location on the bus lines. Free soda, coffee, and fruit. Casual dress. All of the people in the company are awesome - smart but very friendly and helpful. I worked for ABILITY for 3.5 years, specifically in the Marketing Department. The employees in the Marketing department are amazing - incredibly smart, forward thinking, helpful and fun. I felt that we all cared about each other and had each other's backs. The VP of Marketing, John Porricolo (who I reported to the majority of my career there) was honestly the best boss I ever had. He encouraged me to grow as an employee and as an individual, and he believed in my talents and abilities. When I doubted myself he would encourage me - this allowed me to learn many new things and see what I was capable of. I learned SO much in my time at ABILITY - skills and knowledge that I am now applying at my new job.

Cons

ABILITY is a company going through a huge growth phase. They are in that "awkward" stage of going from a small company to a large one, so they are in the process of putting procedures and workflows solidly into place. Things move quickly, and can sometimes feel hectic, chaotic, or disorganized, but it's also really exhilarating and fun. You are never bored and there is rarely a dull moment! I believe the growth will also allow for opportunities to grow/move up in the company in the future.

6
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