Happy I joined. - Customer Success Manager Abnormal AI Employee Review

5.0
Mar 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Competitive salary, good growth, excellent culture and fantastic technology. The potential growth is impressive. The management is good. The foundation of the company is quite good. The Sales organization is strong. You are welcomed and allowed to excel in your role. Abnormal gives you the runway and the opportunity to succeed. It's a real lead from all levels culture. It's that early 2000's feeling where the sky is the limit. Iconic is a real potential here.

Cons

Still working through some of the pain that comes with hyper-growth at a somewhat early stage company. Services are catching up as head count grows. There have been some extra hours for sure. Hiring and funding are quickly resolving these issues though.

Explore other reviews about Abnormal AI

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing Product Strong leadership Easy to sell

Cons

Fully remote Loose on structure

3.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

While pay IS competitive there were a few employees that were well underpaid even at the level they were at. Pro's - are that they educate you to use AI, the overall people team is great.

Cons

There was a shift in leadership last Fall and there have been cultural changes and not great ones. People are promoted without having the right experience required for the job aka senior manager roles. It seems like everyone is not happy and wants to leave. It is just a matter of time until turnover happens. There has been too many promises broken, broken leadership communication which results in a lack of trust, some managers are now micromanaging and it comes across as they fear for their jobs. They want to IPO which is great but ousting the entire GTM leadership sales team and head of people around the same time raised eyebrows.

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