Does Accel Entertainment pay their employees well?

According to anonymously submitted Glassdoor reviews, Accel Entertainment employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Accel Entertainment. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Accel Entertainment?

38% of Accel Entertainment employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accel Entertainment 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Accel Entertainment?

Field Service Technician (5) , Route Technician (4) , Gaming Service Technician (3) , Relationship Manager (3) , Sales BDM (3) , Technician (3) , Terminal Operator (3) , Business Development Manager (2) , Service Technician (2)

What are the pros of working at Accel Entertainment according to real employee reviews?

"Great people to be around" ((in 9 reviews)); "Good pay and opportunity for overtime" ((in 4 reviews)); "Full benefits." ((in 4 reviews))

What are the cons of working at Accel Entertainment according to real employee reviews?

"Bad management and low pay" ((in 4 reviews)); "The communication is awful." ((in 4 reviews)); "Too much favoritism, no recognition and very hard to move up if your not kissing up to them." ((in 4 reviews))

What are the top reviewed Accel Entertainment locations?

Burr Ridge , Chicago , Rockford , Collinsville , Champaign , Lemont , Springfield , Saint Louis , Bolingbrook , Joliet , Oak Lawn , Tinley Park , Illinois City , Peoria , Edwardsville , Lincoln , Atlanta

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Accel Entertainment

Accel Entertainment reviews

Exciting environment hindered by poor management communication - Surveillance Agent Accel Entertainment Employee Review

2.0

May 29, 2026

Surveillance agent

Recommend

CEO approval

Business Outlook

Pros

See the horse racing and always something new happening.

Cons

The company and upper level management do not communicate well.

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5.0

Apr 23, 2025

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Great company and great people!

Cons

None that I can think of.

1.0

Jan 2, 2026

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Lots of alone time, only pro to the job.

Cons

Micromanagement at its finest Leadership that has no clue about how to treat employees Lots of Cliques! If you are on the bad side of management and the head dispatcher they can make your work life hell.

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Jobs at Accel Entertainment

Field Service Technician

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Accel Entertainment

Exciting environment hindered by poor management communication - Surveillance Agent Accel Entertainment Employee Review

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