Supportive environment but favoritism and management issues persist - Admissions Coordinator AccentCare Employee Review

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Good structure. Good resources for employees, patients, and families. Feels like a family.

Cons

Management changes can cause issues. Hospice is a small world, meaning favoritism is prevalent. Hiring of friends despite qualifications. Avoidance of responsibility from management on issues, instead throwing other employees under the bus.

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AccentCare Response
6d
Thank you for taking the time to share your experience and for your more than three years of service with AccentCare. We’re grateful for your recognition of our benefits, resources, and the environment we strive to create for our team members, patients, and families. We also appreciate your candid feedback regarding management transitions, accountability, and perceptions of favoritism. At AccentCare, we are committed to acting with integrity, leading with compassion, and committing to excellence in all that we do. We understand that trust is built through transparency, fairness, and accountability, and we take concerns in these areas seriously. As an organization focused on creating a workplace where employees feel valued, supported, and empowered, feedback like yours helps us identify opportunities to strengthen leadership practices and ensure every team member has the opportunity to contribute and grow. Thank you again for your dedication to our patients and families. Your perspective is valuable as we continue working to set the standard for care excellence—for those we serve and for the people who make that care possible every day.

Explore other reviews about AccentCare

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Professional, Attentive, Prompt, Compassionate, Encouraging

Cons

More office locations to support rural counties

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AccentCare Response
6d
Thank you for your feedback and for choosing to be part of the AccentCare team. We’re delighted to hear that you've found your colleagues to be professional, attentive, prompt, compassionate, and encouraging. Creating a culture where people feel supported and connected to a shared purpose is central to who we are, and it’s rewarding to know that has been reflected in your experience. We also appreciate your suggestion regarding additional office locations in rural communities. Expanding access to high-quality, personalized care is an important part of our mission, and feedback like yours helps us better understand opportunities to support patients, families, and employees in underserved areas. Thank you for your leadership and for recognizing the work our teams do every day. We’re grateful for your encouragement and look forward to continuing to grow while delivering compassionate care and creating meaningful career opportunities for our people.
1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Could drive in my car by myself, no one bothered me I could start my day when I wanted to

Cons

Company is money focused 45 min to 1 hr between patients. Back office scheduling did not care about your car time between patients. Never had orders or discharge paperwork. Patients not even discharged from hospital yet but placed on schedule with no notes or welcome calls . And then it was left up to you to figure out where the patients were. No credit for all of the back work you needed to do. Managers constantly changing every 5 months all the nurses quit no one ever knew what to expect paper work depended on new managers PTO denied all the time . Onboarding is aweful. Must I go on stay away. Double dipping made to keep patients on the schedule for the nurse even tho all they needed was PTO no msw all quit no speech therapy but that was was ordered substituted ot for speech therapy no communication. Staff never researched patients before accepting for soc such as patient has mental psychotic unsafe behavior homes unsafe you would go out to do an admission, find this and then get no credit for it. If you decide it that the patient was a non-admit you could spend an hour and a half or an hour at a patient's house making sure that they were safe and things were being followed through on 911 would be called and you would get no credit for this. They would just want to add another patient onto your schedule even though you had all the charting to do and phone calls to make ridiculous

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AccentCare Response
1mo
Thank you for sharing your experience and for the care you provided as a Registered Nurse. We’re glad to hear there were aspects of independence and flexibility in your role that you valued. We’re very sorry to hear about the challenges you described related to scheduling, communication, onboarding and leadership consistency. This is not the experience we strive to create. At AccentCare, we are committed to supporting our clinicians with clear communication, strong leadership and the resources needed to provide safe, high-quality patient care. We know how important coordination, preparation and recognition of your time are in home health, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to share these concerns, as it helps us strengthen the experience for our team members and the patients we serve.
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