Lack of support and care for employees and clients - Physical Therapist AccentCare Employee Review

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I cant think of any pros

Cons

The company did not show care for employees or clients. Top priority was making money. Policies and procedures kept changing according to Medicare rules to take advantage of the largest Medicare reimbursements without thinking first about the needs of the clients and employees. The expectations were very high and support for employees was low.

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AccentCare Response
6d
Thank you for sharing your feedback and for the care you provided during your time with AccentCare. We’re disappointed to hear that your experience did not reflect the supportive environment we strive to create for both our employees and the patients and families we serve. At AccentCare, our purpose is to provide compassionate, high-quality, personalized care, and our values of acting with integrity, leading with compassion, and committing to excellence guide how we support our patients, clients, and team members. We recognize that organizational changes, evolving regulatory requirements, and workplace expectations can impact the employee experience, and we understand the importance of ensuring our teams feel supported through those changes. We appreciate your comments regarding employee support, communication, and prioritizing quality care. Thank you again for your service as a Physical Therapist and for taking the time to share your perspective. We wish you the very best in your future endeavors.

Explore other reviews about AccentCare

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Great team to be a part of.

Cons

more competitive pay and benefits

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Could drive in my car by myself, no one bothered me I could start my day when I wanted to

Cons

Company is money focused 45 min to 1 hr between patients. Back office scheduling did not care about your car time between patients. Never had orders or discharge paperwork. Patients not even discharged from hospital yet but placed on schedule with no notes or welcome calls . And then it was left up to you to figure out where the patients were. No credit for all of the back work you needed to do. Managers constantly changing every 5 months all the nurses quit no one ever knew what to expect paper work depended on new managers PTO denied all the time . Onboarding is aweful. Must I go on stay away. Double dipping made to keep patients on the schedule for the nurse even tho all they needed was PTO no msw all quit no speech therapy but that was was ordered substituted ot for speech therapy no communication. Staff never researched patients before accepting for soc such as patient has mental psychotic unsafe behavior homes unsafe you would go out to do an admission, find this and then get no credit for it. If you decide it that the patient was a non-admit you could spend an hour and a half or an hour at a patient's house making sure that they were safe and things were being followed through on 911 would be called and you would get no credit for this. They would just want to add another patient onto your schedule even though you had all the charting to do and phone calls to make ridiculous

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AccentCare Response
1mo
Thank you for sharing your experience and for the care you provided as a Registered Nurse. We’re glad to hear there were aspects of independence and flexibility in your role that you valued. We’re very sorry to hear about the challenges you described related to scheduling, communication, onboarding and leadership consistency. This is not the experience we strive to create. At AccentCare, we are committed to supporting our clinicians with clear communication, strong leadership and the resources needed to provide safe, high-quality patient care. We know how important coordination, preparation and recognition of your time are in home health, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to share these concerns, as it helps us strengthen the experience for our team members and the patients we serve.
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