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      Access

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      Customer Service - Customer Care Representative Access Employee Review

      3.0
      Oct 19, 2016
      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job good pay good benefits

      Cons

      Could use a little more organization

      avatar
      Access Response
      9y
      Thank you for your review. I am glad that you have found the environment to be balanced with good pay and good benefits. As always, we understand there is room to improve and I do agree, we could always be more organized. I would like to know if there is anything specific we could focus on – is it companywide or branch level? Feel free to email me directly at ralston@accesscorp.com and continue to REACH for your very best. Thanks, Rob

      Explore other reviews about Access

      5.0
      Nov 21, 2025
      Imaging specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Trusted by coworkers to get teamwork done. No micromanaging, Pays is appropriate.

      Cons

      None I can think of.

      avatar
      Access Response
      2mo
      Thank you for sharing your experience with Access. We’re glad to hear that you feel trusted, supported, and empowered through teamwork, and that our approach to autonomy and fair compensation has been positive for you. We appreciate your continued contributions and are grateful to have you as part of our team.
      1.0
      Jun 8, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Teammates work together and most management at VP level and below care for their teams.

      Cons

      Lack of communication and accountability at executive leadership level, benefits are expensive, doesn't promote from within, do not pay commissions on time and sometimes not at all. OTE is unachievable

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