Apr 2, 2017
Anonymous employee
Access Response
8yThank you for your review.
As I have noted in other reviews, I understand clearly that you feel we don't pay team members what they're worth and I appreciate you speaking up about it here on Glassdoor.com.
As quoted from another review I just posted: "we evaluate and adjust compensation regularly (annually at a minimum), including having used a consultant to help with that in the past, but we still have team members feeling undervalued. Our efforts in this area are, and always will be, on-going and as result of the feedback we have received from team members through surveys, face-to-face communications and other avenues (like Glassdoor.com) that we are missing the mark on compensation, we just hired a VP of Total Rewards in June to be an in-house resource to continuously examine and ensure our compensation is fair and competitive for every market in which we operate. They will spearhead our compensation evaluation efforts and compensation adjustments more completely - and I expect with more satisfactory results - than our previous efforts."
The work at Access in many positions is quite challenging and I am sorry if that wasn't made clear to you prior to your employment. Many of the positions in our facilities or on the road involve regular and repeated heavy lifting, operating of heavy equipment, etc.
We do keep regular maintenance on our vehicles, so I am disappointed to hear that you think we have poor maintenance on our trucks. Any more detail here you could provide would be put to good use. Please email me directly at ralston@accesscorp.com.
Thank you again for taking the time to provide a review here,
Rob