I'm amazed that a company this size has no idea what transpires in their own call center. - Anonymous employee Acclaris Employee Review

Culture is great pay is good

None that I can think of

My department was excellent at providing work-life balance and opportunities for personal growth and professional development. I had excellent coworkers both within my department and throughout the business who were both knowledgable resources and able to dedicate time to providing guidance on projects. The company as a whole did a nice job of making a pleasant work environment and treating the staff.

As they are a growing company, I think there are some areas for improvement as the business adapts to growing from a small to a mid-size company. Senior management seemed stretched too thin, I think in the long run it may be effective to train non-management team members to be subject matter experts and be given more responsibility in making day-to-day decisions, so senior management does not have to be so heavily involved with every aspect of each project, and focus more on strategic planning. The good news is that everyone is receptive to new ideas and process improvements as they grow, until they find a system that works. I always felt like I had a voice.