The Titanic is sinking fast.. - Support Engineer Accruent Employee Review

1.0
May 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Unlimited paid time off Company's efforts to improve the culture (not products) Intelligent, hard-working colleagues Product support team

Cons

No outlook - for products, careers, etc Upper management is completely disconnected from reality - they do not recognize that we hit an iceberg and are sinking fast Pay - sales must be selling, in order for people to make money (note - it is not their fault, as they do not have good products to sell) Unhappy clients Managers and executives are jumping ship or being fired Too many fry cooks in the kitchen - not enough head chefs to actually make decisions

Explore other reviews about Accruent

5.0
Aug 26, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have strong products with a strong reputation in the industry. The people are supportive. The benefits are good.

Cons

Need for more in-person trainings, ie quarterly.

1
2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of potential across their portfolio. Standard benefits. OK work/life balance (if you're remote). Very interested in creating a culture of improvement - but not necessarily innovation like you'd expect at a software company (See Cons).

Cons

Parent company is way too involved and tries to run this software company like a hardware company (which is most of their portfolio). Aging tech and design of their product portfolio. There was a very toxic political culture when I was there, but that may have changed. Lots of brain drain over the past few years of their most experience leaders and software engineers. No equity (except for some "high potential" hires and some VPs and above... which creates rifts between the haves, the have nots and management - it's common that a high demand new hire gets equity like AI engineers and data scientists, but their manager does not have equity and has to be able to answer questions about their equity as part of their comp.

2
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