Pros
Monthly activities from a culture committee to bring the whole office together. Hours are nice because you can beat traffic and leave before the afternoon rush. Offers overtime, but it's only because the whole team doesn't want to pull their weight. If you participate in overtime you'll be doing everyone else's work.
Cons
Poor management. Mistrust of upper management across the board. HR is completely untrustworthy as well. Anything said in confidence will make it through the whole building by COB. Hires anyone who walks in the door which makes for uneducated teams and poor team relationships. Managers are too involved in employees lives. RM is sneaky and will through you under the bus to make herself look good. There is NO room for advancement. Jobs are lateral in the BPS department. Very poor pay.