Great place to start IT career - Help Desk Agent ActioNet Employee Review

4.0
Feb 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Collaborative work place; Plenty of documentation provided for troubleshooting; Financial assistance provided for continuing education;

Cons

Management can be particular about documentation included in tickets; Lack of communication between help desk and Tier 2 can get frustrating;

Explore other reviews about ActioNet

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible on work schedule, great team to work with. Would definitely refer this company to anyone looking for employment.

Cons

Wish there was a San Diego main office.

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ActioNet Response
2w
Thank you for your feedback. We wish we had a San Diego office, as well! Let's manifest an office in San Diego (near future!)
5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong exposure to enterprise IT environments. Improved troubleshooting and problem-solving skills. Opportunity to learn and grow in IT field. Hybrid work model (remote + onsite flexibility). Competitive benefits package

Cons

Commute challenges due to location. Heavy Traffic.

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