We do not really care about our clients - Customer Service Specialist Activision Employee Review

1.0
Jul 18, 2020
Recommend
CEO approval
Business Outlook

Pros

- there is nothing in my mind

Cons

- the way the company really works is that if a client has an issue with one of the games, and they want to make a complaint, they can't really contact us. They just redirect you to a message saying either there's no agents available or you're not looking at the right time (as working hours are different from where you are) - Another thing that really that is unfair is that a person can't use a game cross-platform - so you have to buy each game on 2 different devices even if you own all of them - and even if you do that, you have a lot of bugs including losing of ingame currency and items - whenever a client wants to make a complain - gets to the problem above mentioned

Explore other reviews about Activision

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Love to work within gaming, office is nice, and analytics function is strong. Company events are a plus, as are perks for games and Microsoft items.

Cons

Annual layoffs, can usually expect 1,000 or more people let go across XGS with a hundred or so from Activision. Work-life balance could be better, and compensation is squarely median or a bit lower for the industry.

3.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits relaxed culture unless you work on game development

Cons

too relaxed if not working directly on the game

See reviews by: Helpful|Rating|Date|All