Who said insurance is boring? - Anonymous employee Acuity Insurance Employee Review

5.0
Feb 28, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture at Acuity is incredible. Most outsiders would be surprised that an insurance company based in Wisconsin could be such a great place to work. I was skeptical about the hype throughout the recruiting process, but it lives up to all of its "Best Place to Work" awards. The leadership, especially the CEO, seems to be genuinely interested in employee happiness, so they invest a ton of money and effort in social events, random little gifts and all sort of stuff to make it a fun environment and to keep reminding people that they're valued. Definitely more perks and a greater focus on employee happiness than any other place I've worked. The little amount of negativity seems mostly to come from people who've worked at Acuity for a long time (or have only ever worked at Acuity) and maybe don't recognize what they have. As for the work itself, my team is filled with strong performers, which makes office life easier, and leadership seems to be well respected. I haven't run into many people who seem like they are overworked, though I know some departments are more stretched than others. I can't speak for all managers, but mine is excellent and a big part of the reason why I joined Acuity. Overall compensation is good, especially compared to cost of living. Benefits are super rich, flex time is nice, and the home office is an amazing building. It helps that the company is stable and growing steadily, which has the added benefit of room for promotions and career growth. The community outreach is impressive, and it's nice to work for a company that's donating to local hospitals, schools, food banks, charities, fire departments, and on and on. No job is perfect, but working here is tough to beat.

Cons

Low turnover can be a blessing and a curse. Some have the classic "it's always been done this way" attitude, but they're generally not in leadership positions, so it's more of an annoyance than a real obstacle in most cases. Also, Sheboygan is definitely homogenous, but it'd be nice to see more diversity.

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Explore other reviews about Acuity Insurance

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Excellent benefits including great healthcare, dental, vision, 10.5% of your salary into your 401k annually (without having to put anything in yourself), HSA contributions (Acuity pays $3.4K annually into a family account), unlimited sick days, etc. You'll be hard-pressed to find a better benefits package. - Compensation has improved over the years. When we were losing employees to other carriers over pay, we made adjustments. During high inflation after Covid, Acuity gave every employee a mid-year 5% increase to help. - We attract top talent throughout our 31 state footprint. I learn new things every day from working with some of the best people in the industry. - Acuity takes care of their employees. We have numerous stories of serious illness, tragedies, and other life events where Acuity shows up for their employees in meaningful ways to support us. - Great flexibility and work/life balance. Employees can work remotely, there is flex time, working hours are flexible. Many of our employees are able to coach high school sports, volunteer, be on school boards, etc. I have never not been able to make my kid's events or miss an appointment because of work. - Access to officers. Quarterly exec exchanges where a small group of employees meets with 1-2 officers at a time to ask any questions we want, including Melissa. Officers are accessible via email, Teams, phone and they actually answer you. - Our home office building is incredible. It includes a fitness center open to employees 24/7, a fieldhouse with basketball courts, pickleball courts, volleyball, futsal, tennis, a golf simulator, and games like air hockey, pool, shuffleboard, etc. which also is available 24/7 to employees on our families. Every Wednesday employees receive free breakfast, lunch, dinner, and a happy hour with soda, beer, wine, and cocktails. Families are invited to Wednesday dinners, every Wednesday. We have random little touches in our home office like a beautiful outdoor walking path that goes throughout out meticulously maintained grounds, ponds with seating, a garden for employees to plant whatever they want, parking garages to keep our cars out of Wisconsin snow storms, ping pong tables, pianos, world class art, I could go on and on. - Acuity offers significant opportunities for growth and career advancement. The company has ambitious goals and plenty of untapped potential, creating opportunities for people who are willing to step outside their comfort zone, learn across departments, take on new challenges, and speak up, even when every idea is not ultimately adopted. - This is by far the best place I have ever worked. Is it perfect? No, but we have really good people through out the organization from the officers to the frontline. We also do a good job of appointing great independent agencies to work with.

Cons

- We are a legacy insurance carrier with legacy systems that we make work but it can be frustrating to make changes to. - We are hesitant to create incentive structures for our best performing employees out of a perception of fairness. Our best employees get tapped on over and over again for additional work without additional pay. - Our officers can feel out of touch with front line employees sending what they perceive as "whimsical" happy birthday videos, vague examples of employees going above and beyond, or short thank you videos to a whole department with a bunch of b-roll footage for achieving outstanding results with no sort of reward tied to it. - We are guilty of chasing the next big project or strategic initiative before we finish others. Prioritization among projects is not always clear. - We really struggle identifying poor performers, having honest conversations with them, and helping them improve or moving on.

2.0
Jul 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k and HSA contributions, great health insurance, work remotely, Flex Time.

Cons

The culture of the company has changed. It was a great place to work, where people came in ready to work as a team and in return felt genuinely appreciated. Now the emphasis is not on the employees that got the company to where it is but on becoming more of a national presence and increasing in size. Lots of micromanaging of employees, who are more of a number than anything. There is nothing wrong with growth and change but not at the expense of the employees. Most areas are very flat with little opportunity to move up. The same favored people get all the opportunities. In some cases it relates to those that play sports together tending to all move up. Forced time to come into the office for lots of non-work activities is a waste of company resources and turns off many people who are more introverted. Consultants are brought in to change things and never really talk to the people actually doing the work.

3
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