Income doe not compare to demands - Relationship Advisor Addition Financial Employee Review

3.0
Mar 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Addition is really focused around providing the best service to their members. They also provide good benefits such as 401k, sick time, PTO, and 2 days paid for you to volunteer with any organization of your liking.

Cons

Addition Financial does focus more so on the success of the business more than ensuring staff members are compensated for the actual work we're doing. An example of this is we're required to have our NMLS, Right to sell loan insurance, and extended warranty to not be given an annual bonus and be paid entry level salary. Addition has also made huge culture changes within the last year. These culture changes has led to a lot of staff feeling insecure in their position and unsure on what the future holds for us. The structure of this company falls solely on the executives. We're always left to find out about changes within the credit union after the decision was already decided which leaves the staff feeling excluded being that these decisions affects the frontline staff directly. For anyone looking to grow within this credit union will have to make a sacrifice of having to drive all the way to Lake Mary for any back office positions, and branch positions continue to be reduced due to shortage of members visiting the branches which then cuts opportunity in branches as well.

Explore other reviews about Addition Financial

5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked with the entire department and understood how everyone collaborated. Met the other interns in different departments. Good management overall.

Cons

No other interns in that department to share the experience.

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Addition Financial Response
3mo
Thank you for your feedback. We’re glad to hear you’ve had a positive experience as an intern with the Loan Sales and Servicing team.
1.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Supportive coworkers who made the work environment more enjoyable. - Opportunities for continuous education and professional development.

Cons

- Compensation did not align with workload, with minimal raises and limited financial recognition for tenure. - Executive leadership often appeared disconnected from frontline operations. Interactions with staff were frequently perceived as dismissive or condescending. (Shirley Shoemaker & Kevin Dougherty) - Policies were enforced inconsistently, sometimes undermining employees in front of members. - PTO was restricted during holidays for most staff, while leadership had greater flexibility. - Employee feedback was not always received openly, with some actions creating a perception of retaliation. Often by “promoting” individuals to branches on the opposite side of town. - Pressure to meet sales goals conflicted with the company’s “members first” messaging. - Employees were strongly encouraged to participate in “best of” voting, raising concerns about authenticity. - Safety concerns were not always handled with urgency. In one instance, after being threatened by a customer and contacting the risk team, the response was minimal, which left me feeling unsupported.

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Addition Financial Response
3mo
We appreciate your feedback and your long tenure with the organization. It’s good to hear you valued certain aspects of your experience, including collaboration and growth opportunities. We also recognize your concerns and remain focused on strengthening leadership engagement, consistency, and overall employee experience across the organization.
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