Fine - Instructional Designer Addition Financial Employee Review

3.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

The people who work there are very nice and some people are really innovative at what they do. Not a bad place to get started in your career, decent opportunities for growth. Vacation was a little low, but decent health benefits.

Cons

They rescinded hybrid work, so it is all in person. They consistently underpay for the industry range, which they are attempting to address but takes time. Upper leadership is not interested in hearing or dealing with people at the lower levels, especially in times of change or unhappiness. The CEO presents as an approachable guy who wants anyone to bring him any concern but has zero interest in actually following through with that persona.

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Addition Financial Response
1y
Thank you for sharing your feedback. At Addition Financial, we strive to provide our operations teams with the highest level of support as they in turn drive the important relationship with our members. Many companies are making the decision to adjust their remote work and what makes the most sense for our business is to be present daily to help drive that level of service where it matters most, to our members. Our leadership takes great efforts to understand what the team member experience through our cultural survey, CEO listening tours, and the daily structure of support with managers and support teams. That feedback is carefully consumed and organized to have a holistic picture of the "landscape" and action items are identified, solved, and closed.

Explore other reviews about Addition Financial

5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked with the entire department and understood how everyone collaborated. Met the other interns in different departments. Good management overall.

Cons

No other interns in that department to share the experience.

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Addition Financial Response
3mo
Thank you for your feedback. We’re glad to hear you’ve had a positive experience as an intern with the Loan Sales and Servicing team.
1.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Supportive coworkers who made the work environment more enjoyable. - Opportunities for continuous education and professional development.

Cons

- Compensation did not align with workload, with minimal raises and limited financial recognition for tenure. - Executive leadership often appeared disconnected from frontline operations. Interactions with staff were frequently perceived as dismissive or condescending. (Shirley Shoemaker & Kevin Dougherty) - Policies were enforced inconsistently, sometimes undermining employees in front of members. - PTO was restricted during holidays for most staff, while leadership had greater flexibility. - Employee feedback was not always received openly, with some actions creating a perception of retaliation. Often by “promoting” individuals to branches on the opposite side of town. - Pressure to meet sales goals conflicted with the company’s “members first” messaging. - Employees were strongly encouraged to participate in “best of” voting, raising concerns about authenticity. - Safety concerns were not always handled with urgency. In one instance, after being threatened by a customer and contacting the risk team, the response was minimal, which left me feeling unsupported.

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Addition Financial Response
3mo
We appreciate your feedback and your long tenure with the organization. It’s good to hear you valued certain aspects of your experience, including collaboration and growth opportunities. We also recognize your concerns and remain focused on strengthening leadership engagement, consistency, and overall employee experience across the organization.
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