Loved job but felt stupid or always at fault - Customer Loyalty Representative Advanced Call Center Technologies Employee Review

Users say... "Good Pay and incentives" "Work from home not going to site pay is good" "Benefits are good and affordable." "Great people and an awesome job if you like to work alone!" "There are good bonuses" 

Users say... "Management is poor and clueless." "The supervisors have a lack for helping there employees" "The managers aren't professional." "•Poor communication between supervisors and and leads." "Upper management is more concerned about covering their own butt and saving themselves versus truly coaching their supervisors and agents."