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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Bonus - Customer Service Representative Advanced Call Center Technologies Employee Review

      2.0
      Apr 14, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They do offer great bonuses and opportunities to make money..

      Cons

      They do their best so that the bonus or incentive or not met, everything you do affects your money that you work hard for. Supervisors are not eager to help, you’ll feel like you’re doing it alone. They have high expectations and no one to help you carry out those expectations. The bonus are difficult to meet but you can lose two weeks of bonus in less than an hour, that’s how easy it is too lose.

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      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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