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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Digital Life Sales - Anonymous employee Advanced Call Center Technologies Employee Review

      3.0
      Oct 9, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bonus Structure is great I make a bonus every payday, it has never been less than $ 125, They are working on giving us raises.

      Cons

      updates need to be done to the building carpet is dirty, desks are small, typical call center. but it is a job

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      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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