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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      It was a good job but call center just wasn't for me - Call Center Representative Advanced Call Center Technologies Employee Review

      4.0
      Jun 19, 2024
      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great supervisor, excellent training, friendly coworkers. Good pay and weekends off. Work from home if wanted. Some customers were wonderful.

      Cons

      Sitting, continuous & unrelenting incoming calls, leaving hundreds of voicemails, getting yelled at by angry customers.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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