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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Runnin' off the good ones - Customer Service Agent Advanced Call Center Technologies Employee Review

      1.0
      Dec 17, 2015
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will hire ANYONE with a pulse. You can get away with everything up to murder with them and face NO consequences. There is ALWAYS someone for 'comic relief'

      Cons

      The pay is basically minimum wage. You work with mostly IDIOTS as the good ones (that are able) have moved on to bigger and better. Being a supervisor there is basically babysitting drama queens (or kings) all day while still being expected to find time to do your actual job.

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      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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