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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      A dumpster fire - Financial Services Representative Advanced Call Center Technologies Employee Review

      2.0
      Aug 26, 2024
      Financial services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its work from home (for now]

      Cons

      Everything is held against you : client survey that you have no control over, not getting enough "referrals" aka sales even though we aren't allowed to do sales. They are getting fussy about clocking in 5 minutes early to start up all the programs needed to begin taking calls

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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