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Advanced Call Center Technologies

Engaged Employer

It was a roller coaster ride. - Customer Service Representative Advanced Call Center Technologies Employee Review

2.0
Feb 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Ability to get promoted to a higher position My trainer was great Comfortable work environment

Cons

The hiring process was so unprofessional and it took 2 months from being hired to start working. Getting your bonus was a whole challenge: if you currently or recently worked there you would understand what I mean. Unnecessary points and crazy schemes to deduct agents’ bonus pay-out. Favoritism Base Pay was low There was always something negative going on

Explore other reviews about Advanced Call Center Technologies

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid breaks and weekends off are the only pros

Cons

Quite literally everything. Management, and the thousands of unethical business practices they have. Lots of sketchy people who work there

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