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Advanced Call Center Technologies

Engaged Employer

Worst Employer in the Tri-Cities - Customer Service Representative Advanced Call Center Technologies Employee Review

1.0
Mar 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Nothing is positive about this infested rats nest

Cons

The desperate radio commercials are lies to entice people to work there. If your having job problems, ACT will NEVER be your career solution. DO NOT WORK HERE

Explore other reviews about Advanced Call Center Technologies

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

Cons

Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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