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Aetna, a culture of workplace bullying and harassment. - Claims Specialist Aetna Employee Review

1.0
Jan 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Certain departments have flexible work schedules. The Wellness reimbursement as well as tuition reimbursement was generous. The relaxed work attire was somewhat nice - when employees didn’t abuse it.

Cons

The employer brand image and perception of culture that is marketed and sold to candidates is not the experience delivered. There are serious issues with harassment and workplace bullying. Poor leadership and management reflects highly on the floor. Absent leadership has allowed atrocious behavior. Management chooses to ignore the behavior- ignored behavior is confined behavior. If you take your concerns to HR, the leadership will subtly retaliate against you. Aetna’s Code of Conduct is a one way contract - you abide by it, they don’t.

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5.0
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Pros

Remote is great for me

Cons

On phones all day, is exhausting

3.0
Jul 15, 2026
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Pros

-extensive knowledge on how to navigate healthcare systems (GPS, Incedo, Salesforce etc) -learn different approaches to managing behavioral health -helping people with mental health challenges -decent benefit plan -great tuition reimbursement plan -free mental health care/counseling

Cons

-non-competitive pay -schedule can change due to business needs as the department is 24/7 -required to work 2 holidays annually -management can overlook your hard work and

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