Pros
Only pro I can think of honestly is some positions you can WFH. that's it
Cons
Unnecessary amount of workload.. let's start here... You don't get credit for all they expect you to do for "metrics" . The expectations for the position is ridiculously unrealistic and they continue to add requirements for "state contract"... I just quit and joined another competitor which simplified its workload for it's employees. FOR THE SAME STATE. Lol.. and contract satisfaction. Turnover rate is EXTREMELY high and retention for new employees in case management department is very low. they can't keep anyone. they penalize you for lack of assessment completion which has ZERO to do with you and more often to do with members being unable to reach. Health benefits are bogus to be so "high on the Fortune 500 list" last i checked they stopped bonuses every year now. Applied for 37-40 internal positions and did not get a single one. even with a spotless record regarding work performance and no disciplinary action, leading me to believe they will bottleneck you into being stuck on a team where you can't transfer if they really need employees for that department but they won't tell you. no exit interview upon resignation. just a crappy company. good for couple years experience and bounce.