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      Agero

      Engaged Employer

      Agero reviews

      Best company I have ever worked for! - Total Case Specialist Agero Employee Review

      5.0
      Jun 12, 2017
      Total case specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Better pay than competitors in the area. Great benefits plan and the company will match your 401K contribution. Paid vacation time is earned quickly. The company really cares for the employees and is good about showing their appreciation for our hard work. Training is excellent and the support when you hit the floor is plentiful. Plenty of opportunity for advancement. I met the CEO Dave Ferrick once, sitting next to him for a town hall style meeting with other site employees. He was really down to Earth and completely approachable.

      Cons

      Having to deal with irate, frustrated, and scared customers yelling at you for something that isn't your fault in any way.

      Explore other reviews about Agero

      5.0
      Jun 18, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH and great culture at Agero

      Cons

      None that I can think of

      3.0
      May 14, 2026
      Roadside assistance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers Work from home, most everyone is willing to help when you have a question.

      Cons

      Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

      avatar
      Agero Response
      1mo
      Thank you for your feedback. We will share with our leadership team.
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