No raises in over 2ish years. I’m honestly still here because it’s work from home and I get to be home when my kid needs me.
Agero Response
4y
As agents progress into new roles pay increases are a standard to ensure an agents responsibilities increase, so to does their pay. I would encourage you to speak with a member of the HR team about some of these other opportunities in the center.
Offers Work from home, most everyone is willing to help when you have a question.
Cons
Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.
Agero Response
1mo
Thank you for your feedback. We will share with our leadership team.