Quicker out then you came in - Roadside Assistance Agero Employee Review

1.0
Jun 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay was ok but not great

Cons

You could work your heart out and have perfect stats for years , one bad month and your out the door , company has horrible reputation not paying tow companies and it your job to convince tow companies to take the job but they always get ripped off and refuse to take jobs from them . management is horrible. Not to mention customers would be stuck on the side of the road for hours because off shore agents would just select random tow company to the job that never accepted it and the customers wait for hours thinking someone coming .

Explore other reviews about Agero

5.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WFH and great culture at Agero

Cons

None that I can think of

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Offers Work from home, most everyone is willing to help when you have a question.

Cons

Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

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Agero Response
1mo
Thank you for your feedback. We will share with our leadership team.
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