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      Agero

      Engaged Employer

      Agero reviews

      Terrible - Customer Service Representative Agero Employee Review

      1.0
      Jul 10, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home is the only benefit.

      Cons

      This company pays a very low wage 13.50-14.00/hourly and then if you do well they will "cross-train" you in 10 different departments without compensation or a raise. High stress. You're expected to take calls from customers, insurance agents and service providers and negotiate with service providers. It's exploitative work...corporate greed hellscape. PTO is taken from your sick leave. Using pto that you've earned can earn you a point or two(points are bad) if it's not for being sick. They give you a paid floating holiday but tell you that you can't use it. I could go on for days. Don't work here. It's brutal.

      Explore other reviews about Agero

      5.0
      Jun 18, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH and great culture at Agero

      Cons

      None that I can think of

      3.0
      May 14, 2026
      Roadside assistance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers Work from home, most everyone is willing to help when you have a question.

      Cons

      Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

      avatar
      Agero Response
      1mo
      Thank you for your feedback. We will share with our leadership team.
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