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Agilent Technologies

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CMC team has potential - Complaint Investigator Agilent Technologies Employee Review

3.0
Oct 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Great team. Smart, talented, professional peers with a variety of backgrounds and experience. Pay grades are not as bad as some other companies locally. Leadership within CMC ranges from great to tolerable

Cons

Upper management is failing to provide the tools needed for CMC to improve. Internally, CMC works well but there is no accountability for other teams whose input and documentation are critical to investigations. Instead of improving interdepartmental communication as proposed, upper mgmt continues to focus on productivity metrics of investigators. Working overtime is often needed to hit metrics but the role is salaried so additional hours are not paid. Return to office was dictated by upper mgmt despite being deeply unpopular. "Company culture" was the only reasoning cited despite the fact that CMC is only designated a few desks so the department is never all on campus together. A rotation system was established and now people are driving to the middle of nowhere campus to see the same group they work closest with. Upper Management's control of CMC's budget causes issues with hiring, raises, and promotions. Pay raises fail to approach local cost-of- living increases. Leads are forced to jump through hoops to advocate for their team members when requesting promotions. Even filling positions after attrition is dependent on executives to review the need and benevolently approve the job posting. In the meantime, employees shoulder the burden while trying to maintain metrics short staffed. A hiring freeze recently affected backfilling open positions as well. The cause was ostensibly economic. Employees company-wide were asked to do more with less, though it's unlikely the economic concerns which led to the freeze will impact executive bonuses.

Explore other reviews about Agilent Technologies

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good teammates, work life balance and salary

Cons

None i could think of

1.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As everyone says in the reviews, the rank and file employees are generally great to work with and are highly competent. The company has a cool history in Silicon Valley.

Cons

-Comments on this site about the deterioration in the culture since the CEO transition are true. It's changed from collaborative to combative. -Priority projects get outsize funding but go nowhere. For example, a year was spent overhauling the main website, only to unveil a new one that is substantially worse if not an outright embarrassment (complete with graphics borrowed from the early 2000s). -Layoffs happen semi-regularly, with many jobs cut permanently and others transferred to countries in Asia with cheap labor. -Leadership believes in a "superstar" philosophy, giving huge sums of compensation to a select few hires they think can transform their business (only for them to flop within several months). -Communication is poor. Enterprise communications is led by someone with no self awareness (Dunning-Kruger effect). CEO communications are stilted and filled with corporate jargon nonsense about "transformation." -Stock has failed to gain despite two years of investment and cost cutting. Meanwhile, competitors like Waters continue to make gains and pose a threat to the company's market share. -Lost an important IP case that will likely result in loss of market share in one of their fastest-growing businesses (all of this is public, just Google it). -C-suite leadership is often distant and remote. Rarely mingle with employees.

5
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