Pioneering a new way to build customer relationships - Anonymous employee Aha! Employee Review

I always tried my best to be responsive throughout my product management career. But I never felt truly at home doing this until I joined Aha! The company was founded on the belief that everyone deserves respect, and that customer interactions with urgency create meaningful value for everyone involved. And it is a huge breath of fresh air. It is awesome to see customers get so excited -- and share their gratitude -- when we reply to their questions in a short amount of time. You can tell this is a rare experience for them. And the appreciation that we receive as a team gives me more satisfaction than I've ever had at work before.