Pros
I had a phenomenal mentor. I was very fortunate to have learned from her. She was well respected by our executive leaders and she favored me. Therefor, I was very fortunate. In this industry it will ALWAYS come down to who you know. Largest hotel franchise management company in the United States. Roughly 700+ hotels in it's portfolio and counting.
Cons
EXTREME emphasis on sales with minimal training. No holiday pay to hourly associates, not even EOM's, who work 47.5 hours weekly. The worst case of micro-managing I have ever witnessed. However, by far, the irony I have with this company, is it's failure to recognized that quality selling is more important than trying to meet an UNREALISTIC call goal. The majority of hotels in it's portfolio our generation 1 - extended stay or select service. It's beyond stressful and, at times, impossible to sell a product, that is showing 20+years of age in a market that is constantly changing - and getting better. Guest Satisfaction means absolutely nothing to this company, so you can imagine how they view their hourly employees.