STRESS - Patient Transfer Coordinator Air Methods Employee Review

2.0
Oct 12, 2016
Recommend
CEO approval
Business Outlook

Pros

The job is meaningful, we affected patients lives. It is a fascinating job, real time and real people were being touched.

Cons

12 hour shifts, usually understaffed. Too many calls to handle, lots of MANDATORY overtime and MAJOR stress. QA would kill you and they were so picky about the crap minor details, but it could get you disciplined, it was definitely punitive and very demoralizing. They kept changing assigned hospitals, and moving our resources. Mistakes are made when you don't know your hospital's requirements well. Mistakes can cost lives. Breaks would be put on hold when the call volume was too high. If you don't get your break you're working for free, and no lunch break, you eat at your desk. They don't pay enough for all the stress and all the crap. Doctors call just to chew you out, and your phone line is recorded so you gotta take it. They treat people like cattle. Leadership could be condescending at times, which is how to discourage people from asking for help. It was a very punitive atmosphere.

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Air Methods Response
5y
Thank you for taking the time to provide feedback. If you are a current employee, we encourage you to review both the "Asking for Guidance and Voicing Concerns" section of our Code of Conduct and the “Reporting Concerns and Nonretaliation Policy”, both of which are available through Air Methods’ Intranet site. Please consider sharing your specific concerns through our anonymous employee hotline (the “AlertLine”), which you may access by phone or through the online portal by visiting the Resources/Compliance tab of our Intranet site. Current or former employees may also email Human Resources’ confidential InBox at HRBusinessPartner@airmethods.com.

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Cons

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Pros

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Cons

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2
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