Safety is more a function of programs that serve a PR campaign than actually make a positive impact on operations. They stress the need for honesty, then hang the employee for disclosure.
Pay and benefits are limited to the highly inept bungling of the pilot union. To say their performance negotiating the last contract was embarrassing would be a compliment. They certainly do not serve the constituency.
Management is certainly in the hurt locker with the rest of the operation. Severely overworked front line managers are the norm throughout the industry, and AM has set the standard. When a manager has no authority, and must work 80 hours a week just to stay behind by 10 hours, you create an environment of poor supervision and built in errors. The lack of trust from middle and upper management has led to a high level of micromanagement, and it appears to be a result of of limited ability, education, and understaffing due to a flawed staffing program.
