Call Center in Omaha (RUN AWAY FROM THIS PLACE) - Patient Transfer Coordinator Air Methods Employee Review

Overall great job, easy schedule

Pay could be better, but not horrible

Only pro was the hiring process which consisted of two interviews and then an offer. That should have been the first red flag.

Private Equity controlled organization. No onboarding process or training provided. You are sent to their HQ for two days of learning how to turn your computer on and how to open a couple of computer applications. They are looking for a zero to hero hire. Be prepared. Tumultuous with lots of turnover. Was told this was a career-long role and in a couple of short months, the CEO was fired, the VP of sales took off. New executive leadership team created an environment of fear and layoffs. Lots of huge egos and very little tolerance for questioning poor business decisions and strategies. No attention given to the voice of the customer and what would strategically help move the needle. It really gives off the odor of a company trying to be sold.