Grueling hours, mandatory overtime, and no hope for relief - Communications Specialist Air Methods Employee Review

2.0
Jul 8, 2015
Recommend
CEO approval
Business Outlook

Pros

You will get to work with top professionals in the aviation, and medical industries. You will get a true sense of satisfaction from playing a role in the saving of another person's life. You will grow a bond with your co-workers that can only be formed by sharing in a trying experience.

Cons

The job is a combination of being an air traffic controller and an emergency 911 dispatcher, two of the most stressful jobs a person can have. This leads to a fairly quick turnover and being constantly short staffed. Admin in Denver is constantly trying to find new programs to add to increase their profit margin, but they can't manage to staff the programs they already have. Individual communication specialists are responsible for upwards of 15 aircraft each and are hounded for any mistake they make. Also, people are responsible for taking on call shifts in case someone on the opposite shift calls out sick. Unfortunately, staffing is so low that on-call has become mandatory overtime. Some people had to work 20 twelve hour shifts in the month of June. Admin is hiring people as fast as they can, but less than half of the people hired make it through the training process, and those that do quickly learn to start looking for alternative employment. On top of all of this, supervisors and shift leads are encouraged to micromanage communication specialists by deciding which resources they should use, how they should spend their down time, and by crushing and morale or camaraderie boosting activities by labeling them as distractions to the mission.

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Air Methods Response
5y
Thank you for taking the time to provide feedback. If you are a current employee, we encourage you to review both the "Asking for Guidance and Voicing Concerns" section of our Code of Conduct and the “Reporting Concerns and Nonretaliation Policy”, both of which are available through Air Methods’ Intranet site. Please consider sharing your specific concerns through our anonymous employee hotline (the “AlertLine”), which you may access by phone or through the online portal by visiting the Resources/Compliance tab of our Intranet site. Current or former employees may also email Human Resources’ confidential InBox at HRBusinessPartner@airmethods.com.

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5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

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Cons

Pay could be better, but not horrible

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pro was the hiring process which consisted of two interviews and then an offer. That should have been the first red flag.

Cons

Private Equity controlled organization. No onboarding process or training provided. You are sent to their HQ for two days of learning how to turn your computer on and how to open a couple of computer applications. They are looking for a zero to hero hire. Be prepared. Tumultuous with lots of turnover. Was told this was a career-long role and in a couple of short months, the CEO was fired, the VP of sales took off. New executive leadership team created an environment of fear and layoffs. Lots of huge egos and very little tolerance for questioning poor business decisions and strategies. No attention given to the voice of the customer and what would strategically help move the needle. It really gives off the odor of a company trying to be sold.

2
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