Air Methods/Direct Call/DPL TERRIBLE PLACE TO WORK - Patient Transfer Coordinator Air Methods Employee Review

1.0
Feb 7, 2016
Recommend
CEO approval
Business Outlook

Pros

I met some really amazing people there.

Cons

Everything is wrong with this place. You work a rotating 12 hour schedule where you are basically working 60 hours one week and 24 the next, and you are on call various days throughout the month as well. Not to mention the "mandatory" meetings that you are required to attend in addition to an already demanding schedule. Truly, this job should not exist outside of a hospital. Patients lives are at stake and when it gets busy, the workload is many times too much for one person to handle, but everyone else is so busy that you are on your own. Things inevitably get placed on the back burner that need to be addressed quickly, and then you get dinged for it. You are typically trained in one area, but expected to take calls for all areas even when you do not know their protocols. How is this safe when a patients life is on the line? The stress is unreal.This just proves this company only cares about the bottom line. Favoritism and clicks run rampant here like a junior high school. When you are working here, you are this companies lowest priority. I really hope that more hospitals across the country start having their transfer centers in house so this place can be shut down.

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Air Methods Response
5y
Thank you for taking the time to provide feedback. If you are a current employee, we encourage you to review both the "Asking for Guidance and Voicing Concerns" section of our Code of Conduct and the “Reporting Concerns and Nonretaliation Policy”, both of which are available through Air Methods’ Intranet site. Please consider sharing your specific concerns through our anonymous employee hotline (the “AlertLine”), which you may access by phone or through the online portal by visiting the Resources/Compliance tab of our Intranet site. Current or former employees may also email Human Resources’ confidential InBox at HRBusinessPartner@airmethods.com.

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Pros

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Cons

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1.0
Feb 10, 2026
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Pros

Only pro was the hiring process which consisted of two interviews and then an offer. That should have been the first red flag.

Cons

Private Equity controlled organization. No onboarding process or training provided. You are sent to their HQ for two days of learning how to turn your computer on and how to open a couple of computer applications. They are looking for a zero to hero hire. Be prepared. Tumultuous with lots of turnover. Was told this was a career-long role and in a couple of short months, the CEO was fired, the VP of sales took off. New executive leadership team created an environment of fear and layoffs. Lots of huge egos and very little tolerance for questioning poor business decisions and strategies. No attention given to the voice of the customer and what would strategically help move the needle. It really gives off the odor of a company trying to be sold.

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