Worst sales team ever - Anonymous employee Airwallex Employee Review

1.0
Nov 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product that genuinely adds value

Cons

Extremely poor leadership, all sales managers are young and inexperienced and don’t know how to lead (even though they think they do) Pay is terrible Impossible to achieve targets. Literally everyone on the sales team is not hitting Poor systems Micromanagers all around Everyone wants to leave and will leave whenever they get an offer. Turnover is extremely high

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Airwallex Response
5mo
Thank you for sharing this feedback. We're pleased to hear that you found genuine value in our product. Building solutions that make a real difference for our customers is at the heart of what we do. It's clear that the experience you described in our Sydney sales team didn't meet your expectations and we take that seriously. Sales is a challenging function in any high-growth environment, and we set ambitious targets because we believe in our team's ability to deliver. That said, we're committed to ensuring those targets are grounded in reality and that our people have the support to succeed. Here's what we're focused on: Clear Expectations & Enablement: We've invested significantly in onboarding programs, sales enablement resources, and coaching frameworks to ensure our teams have the tools and clarity they need from day one. Leadership Development: Many of our sales leaders have grown with the company, bringing deep product and market expertise. We strengthen this foundation with structured training: our global Elevate program equips managers at all levels to lead effectively, while Rise (launched in 2026) empowers individual contributors to amplify their leadership impact. Competitive Compensation: We regularly benchmark our compensation packages against market standards to ensure we remain competitive, particularly in key markets like APAC. We recognize that fast-paced environments aren't for everyone, and that's okay. For those who thrive here, we're committed to creating a culture of clarity, support, and achievement. If you're a current employee and have concerns, we encourage you to connect with your general manager, manager or People team directly.

Explore other reviews about Airwallex

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Amazing product with strong fit in a handful of verticals 2. Team is top notch, brightest minds in fintech 3. A ton of room to grow, both for individuals and the company on the whole

Cons

1. Leadership is scattered throughout the world and has different priorities 2. Stop chasing the new shiny object and stick with what works and what got us here

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Airwallex has been an incredibly rewarding experience, especially as part of the sales team. The company is in a very strong growth phase, which makes it an exciting place to be. Over the past few years, Airwallex has scaled rapidly, processing hundreds of billions in payments annually. There are clear career progression opportunities if you perform. Leadership is supportive of internal mobility, and high performers are recognized and promoted. You’re surrounded by smart, driven colleagues who are collaborative and willing to help, which creates a motivating environment day to day.

Cons

Like most high-growth companies, things can move fast and change quickly, which may not suit everyone. There can be pressure to perform given the pace and ambition of the company.

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