It getting worst! - Software Engineer Airwallex Employee Review

Thank you for your feedback. Airwallex team members are invited to review us on Glassdoor, but at no time has HR or the Leadership Team specified that these reviews must be positive. We take reviews seriously and provide a number of mechanisms, including Glassdoor, to gather employee feedback so that we can identify areas for improvement across the business. The greatest challenge for us is that when serious concerns are raised, as you have listed that you feel stressed all the time and do not have support, we are unable to identify specific actions to resolve this unless you also raise these issues with your manager, HR Dept, or a member of the leadership team. Some of what you have written is part and parcel of joining a fast-paced business. We are required to change direction frequently, and sometimes pick up tasks outside of our role, and we acknowledge this is not easy for everyone. Please enable us to work with you to resolve your concerns by speaking with us. When we are able to identify an individual or a team which may be overloaded or requires additional support, we can then take the steps to work through these issues together.