Don't believe the hype - Anonymous employee Airwallex Employee Review

1.0
Jan 13, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Airwallex manages to hire a lot of sharp young talents, with whom it's a pleasure to work with.

Cons

The culture of any company is set from the top, and in Airwallex the top stinks. The CEO is arrogant, impatient (not in the good way), and reacts rudely whenever anything isn't perfectly aligned to what he thinks or understands to be correct. Most feedbacks are laced with sarcasm or contempt, and the tone of impatience is ever present. This attitude gets passed on to the middle management, who either have to shoulder immense stress at having to manage the boss, or pass the crap on to the lower levels since the general culture lets people get away with treating staff with little respect. There is zero benefit of doubt here, everything is micromanaged, scrutinised, and questioned. Be prepared to defend every single little action item to death - and yes, it is as exhausting as it sounds.

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Airwallex Response
4y
Thank you again for taking the time to raise your concerns around the leadership team. It saddens us to hear about your experience as we believe in empowering our employees to be autonomous so that each individual can bring their whole selves to work each and every day.

Explore other reviews about Airwallex

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Amazing product with strong fit in a handful of verticals 2. Team is top notch, brightest minds in fintech 3. A ton of room to grow, both for individuals and the company on the whole

Cons

1. Leadership is scattered throughout the world and has different priorities 2. Stop chasing the new shiny object and stick with what works and what got us here

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Airwallex has been an incredibly rewarding experience, especially as part of the sales team. The company is in a very strong growth phase, which makes it an exciting place to be. Over the past few years, Airwallex has scaled rapidly, processing hundreds of billions in payments annually. There are clear career progression opportunities if you perform. Leadership is supportive of internal mobility, and high performers are recognized and promoted. You’re surrounded by smart, driven colleagues who are collaborative and willing to help, which creates a motivating environment day to day.

Cons

Like most high-growth companies, things can move fast and change quickly, which may not suit everyone. There can be pressure to perform given the pace and ambition of the company.

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