Great at selling the dream, but reality is it's not - Anonymous employee Airwallex Employee Review

2.0
May 7, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Get to work with some great people who are genuinely smart - Very fast paced, will get to work on range of projects with high exposure early on - High growth company, product with potential

Cons

- Horrific culture built based on a Chinese way of working - Work life balance is not promoted but rather condemned, while no explicit expectation to work long hours, if you seriously want to have a life out of work, you will not be given progression opportunities or any recognition. - Senior leadership are toxic in approach, all decisions need to have CEO level approval. No trust for the people that he hires, needs to have oversight on every single thing. No one is able to really stand up to him. - Turnover is extremely high, you will see messages of people being welcomed and a deactivated slack profile not much later. If they have not left yet, they will be seriously burnt out. - Seem to have no real progress/plan on people and culture, they hired a new Global Head of People and Global Head of Talent from Google, however both have left after only a few months. (speaks volumes) - Diversity and inclusion is non existent, no initiatives to improve this and people seem to come from the same companies and backrounds. - Communication from senior leadership is horrific, have seen countless people get slandered in public forums

Explore other reviews about Airwallex

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Amazing product with strong fit in a handful of verticals 2. Team is top notch, brightest minds in fintech 3. A ton of room to grow, both for individuals and the company on the whole

Cons

1. Leadership is scattered throughout the world and has different priorities 2. Stop chasing the new shiny object and stick with what works and what got us here

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Airwallex has been an incredibly rewarding experience, especially as part of the sales team. The company is in a very strong growth phase, which makes it an exciting place to be. Over the past few years, Airwallex has scaled rapidly, processing hundreds of billions in payments annually. There are clear career progression opportunities if you perform. Leadership is supportive of internal mobility, and high performers are recognized and promoted. You’re surrounded by smart, driven colleagues who are collaborative and willing to help, which creates a motivating environment day to day.

Cons

Like most high-growth companies, things can move fast and change quickly, which may not suit everyone. There can be pressure to perform given the pace and ambition of the company.

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