Cultural disaster, company run only by the CEO - Anonymous employee Airwallex Employee Review

1.0
Feb 26, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work and a company who want to go places. staff in general are very nice but just don't have ownership.

Cons

It's a total dictatorship, the CEO controls everything to point that director level staff have about as much decision making power as an automated chat bot. Recent CEO decisions are everyone has to be in the office in 4 days a week (after 3 years of total flexibility). this came as a surprise to the top level directors as well who weren't told until it was announced. People and culture is a joke. The person leading that in Australia has zero expertise in that area and has ended up there because of failing to lead engineering and then commercial acquisition. Good people in HR and commercial all quit due to this. turnover across the whole business is madness. people rarely last longer than a year. People just disappear without any reason. If you want to recreate living in China but within a western business where no team has the feeling of ownership and you're just a vessel for delivering work, where everyone thinks mentioning "winning culture" actually then makes a good culture please join this great business.

Explore other reviews about Airwallex

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Amazing product with strong fit in a handful of verticals 2. Team is top notch, brightest minds in fintech 3. A ton of room to grow, both for individuals and the company on the whole

Cons

1. Leadership is scattered throughout the world and has different priorities 2. Stop chasing the new shiny object and stick with what works and what got us here

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Airwallex has been an incredibly rewarding experience, especially as part of the sales team. The company is in a very strong growth phase, which makes it an exciting place to be. Over the past few years, Airwallex has scaled rapidly, processing hundreds of billions in payments annually. There are clear career progression opportunities if you perform. Leadership is supportive of internal mobility, and high performers are recognized and promoted. You’re surrounded by smart, driven colleagues who are collaborative and willing to help, which creates a motivating environment day to day.

Cons

Like most high-growth companies, things can move fast and change quickly, which may not suit everyone. There can be pressure to perform given the pace and ambition of the company.

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