Pros
Lots of room for advancement, cross training and your manager won’t block you from switching departments. There are regular wellness days off, and you aren’t expected to be online after your shift hours. People are genuinely very friendly and the senior managers are decently down to earth. It’s not for everyone and if I’m being honest a lot of the people I’ve personally seen get fed up with a lack of progress or recognition are people who really didn’t put in much effort to learn the job they had or contribute much. I’d worked at so many companies that promised me promotions or new roles and just ghosted me. Akamai actually recognized my efforts and helped me grow. With the right skills and ambition you could launch a pretty great career here
Cons
Usual big company bureaucracy but nothing egregious. A lot of people just plain get burnt out. There’s an absolute ton to learn and there’s constantly more material being piled on.