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      Alchemer

      Engaged Employer

      Alchemer reviews

      DO NOT WORK HERE - Toxic culture with poor leadership and no balance - Customer Success Manager (CSM) Alchemer Employee Review

      1.0
      Apr 13, 2026
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      no work/life balance cliquey office culture rude coworkers

      Cons

      no guidance from leadership constant changing of priorities rude leadership

      avatar
      Alchemer Response
      2mo
      We’re sorry to hear that your experience at Alchemer did not reflect the environment we aim to create. As a growing organization, shifting priorities can be a natural part of our evolution, but we recognize how important clear direction, consistent leadership, and a respectful workplace are to our employees. We are continuing to evolve and are actively focused on improving. Feedback like this is taken seriously, and we appreciate you taking the time to share it.

      Explore other reviews about Alchemer

      5.0
      May 5, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great opportunities to grow your career in a fast paced, exciting industry.

      Cons

      No cons at this point.

      avatar
      Alchemer Response
      1mo
      Thank you for taking the time to share your experience. We’re thrilled to hear that you’ve found strong career growth opportunities at Alchemer and are enjoying the fast-paced, exciting nature of the industry. Supporting our employees’ professional development and creating an environment where people can grow is incredibly important to us. We appreciate your feedback and are glad to have you as part of the team.
      3.0
      Jun 26, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people in the sales organization.

      Cons

      The product team and some in leadership are disconnected from the market. Probably aren't the right people to grow Alchemer, especially in the AI age. New products don't work and are delivered a year behind schedule. Tough to hit the target when you have nothing to sell.

      avatar
      Alchemer Response
      1w
      Thank you for sharing your experience and for your continued dedication to the sales team. We hear your concerns about product delivery timelines and alignment with market needs; these are challenges we take seriously and are actively working to improve.
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