Wouldn't Recommend - Customer Success Manager Alchemer Employee Review

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Lunch is provided but it will make you feel disgusting after eating it.

Cons

Management does not care about you even if you are a great employee. They only care about bottom lines and how they can make themselves look good to the board. They will fire you if you dont drink the koolaid. The amount of manadatory after work events they make you go to is insane. Some else mentioned churn and burn, I was told that in the year I was hired they hired over 100+ people!! And 99% of those people were fired or left because it was so horrible to work here.

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Alchemer Response
2mo
Thank you for your feedback. We’re sorry to hear that your experience at Alchemer did not reflect the environment we aim to create. We expect a high level of performance, but we also expect our leaders to support their teams with transparency, respect, and consistency. Feedback about management and employee experience is taken seriously and actively reviewed. We also recognize that expectations around team events and periods of growth can impact individuals differently, and we continue to adjust. We appreciate you sharing your perspective.

Explore other reviews about Alchemer

5.0
May 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunities to grow your career in a fast paced, exciting industry.

Cons

No cons at this point.

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Alchemer Response
1mo
Thank you for taking the time to share your experience. We’re thrilled to hear that you’ve found strong career growth opportunities at Alchemer and are enjoying the fast-paced, exciting nature of the industry. Supporting our employees’ professional development and creating an environment where people can grow is incredibly important to us. We appreciate your feedback and are glad to have you as part of the team.
3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people in the sales organization.

Cons

The product team and some in leadership are disconnected from the market. Probably aren't the right people to grow Alchemer, especially in the AI age. New products don't work and are delivered a year behind schedule. Tough to hit the target when you have nothing to sell.

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Alchemer Response
1w
Thank you for sharing your experience and for your continued dedication to the sales team. We hear your concerns about product delivery timelines and alignment with market needs; these are challenges we take seriously and are actively working to improve.
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